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Q&A

Need some help...?

Here are the answers to some of our most frequently asked questions, and videos to help explain some of the workshop features in a bit more detail.

If you can't find an answer to your question below, or if you need to speak to us please use the form on the contact page to get in touch.

FAQ's

Our courses and projects are perfect for you! We have projects suitable for all abilities, whether you are a beginner, intermediate or a advanced level.
A new course will be added every two weeks along with additional special seasonal projects.
Once you have created your online account you can login and view your tutorials by clicking "Member Login" in the top right of every page, or by clicking on the “My Membership” tab in the site menu. Enter your user details to be taken straight to your tutorials.
You may be entering your username or password incorrectly, or you may have forgotten your login info. If so simply click on the "question mark" button next to the username or password fields in the login panel and follow the on-screen instructions to reset your password.
This is not a feature we currently offer. The site is available 24 hours a day, 365 days a year and is available to view on your computer, tablet or even your phone, meaning you can keep up to date with the latest courses and projects at any time. All content provided remains the sole property of Glyn Macey's Acrylic Workshop Ltd. All Rights Reserved
You can submit pictures of your tutorial work to us by emailing them to the following address: This email address is being protected from spambots. You need JavaScript enabled to view it.. Please send the work in JPEG files no smaller than 300KB.
We don’t have any contracts, which means you are free to cancel at any time.
Our website will work on most up-to-date internet browsers, however for the best results we would recommend updating your browser to the latest version to avoid interrupted video playback. The site also requires Javascript to be enabled on your device. Please check your browser preferences and ensure Javascript is turned on. If you are still having difficulties viewing the site we recommend downloading Google Chrome for free, as a fast, up to date internet browser.
We have a whole page dedicated to the equipment Glyn uses and the materials that are required in the tutorials. Why not take a look now by clicking here.
The downloads for the drawings are a PDF file and can be made to your own size once you've downloaded it. 

The file comes saved as a large enough file for you to either print yourself in parts and make it as large as you want, or you can take the file to a local printer and they can print it for you at any size you like.

People worry about copyright issues. As far as I'm concerned, I have created these tutorial projects in order that you have a go at them. If you achieve pictures that you are happy with, then sign them as your own, frame them and exhibit them, then I am delighted. 

If you intend to sell them it is polite to sign after, under or near your own signature "after Glyn Macey" or   'inspired by Glyn Macey' If you like any of my paintings and fancy 'having a go', please do. As soon as you sign a 'copied work' as your own it is always polite to acknowledge the original artist, otherwise you may be accused of "passing off" as someone else. All artists get ideas from the world around us, but to specifically copy another artists work should be acknowledged, all be it in a small way.

Enjoy your painting, I hope my work encourages you.
1. Login to your membership account on the site using your usual login credentials.
2. Click the "My Membership" tab following by "Membership Details" This will show you details of your current membership plans.
3. Click Upgrade, and select the plan you wish to upgrade to in the window that appears.
4. Click Upgrade and follow the onscreen instructions to confirm the cost and make payment.
If you have any account balance remaining from your existing membership plans, this will automatically be deducted from your upgrade payment.

Your old plan will automatically be upgraded to your new plan. Once you have upgraded please be sure to email us and let us know so that we can ensure your renewal payments on your previous plan are correctly cancelled.

All subsequent periodic renewals will be charged at the full price and will automatically renew on your renewal date.

Watch a preview of my latest tutorial - The Charles Bridge Prague

The Charles Bridge dominates the ancient city of Prague. With its huge stone gatehouses, inspiring statues and cobbled walkways, the subjects all add to the distinct Medieval atmosphere. At night the whole area is lit up with incredible, subtle light and it is this aspect that we'll be focusing on for this tutorial.

Read more ...
Just watched your video of the boat. Fantastic. Best demo I've watched, so clear & uncomplicated.
Alan

We love to hear from our members so why not send us your comments and reviews.

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